BomKart is very happy by the implementation of the new software provided by Dhileep Krishna . The solution provided by him is working well . The customer satisfaction level has gone up drastically after implication of this system.The back end team of our company is also finding this system very helpful for solving the customer problems efficiently.
Thursday, 20 September 2012
Wednesday, 19 September 2012
Zoho App :Creating Unique Solutions
Aptech solution is a company known for complete solution in computer segment. It has offices in all major cities of South India. The company wish to give an excellent post purchase experience to its customer. In case ,if you face any problems ,please read the instructions below and register your complain.
- Register yourself with us by click on the following link registration. On successful registration you will receive a confirmation email.
- Register your complain by click on the following link Complain Registration.While registering ,please mention the type of complain i.e hardware or software , specify its nature and can upload any image, document which may help us to understand the problem in a better way . On successful registration of complain you will receive an email with relevant details & complain number.
- You can track your complain by checking on this link Check . You will need to enter your complain number.
- We would urge you to give us your valuable feedback about our products and services.
It has been our pleasure to serve you as our customer and would always be ready to do so whenever you need. If you face any problem during registration ,please refer to our user manual by click on the link below.
Customer feedback : Satisfied
Zoho App : Complain Registration System
BomKart is a Mumbai based company which supplies watches , best selling books ,mobiles ,cameras and accessories ,computer
products,healthcare products etc. Currently , it caters to almost 10 regions of Mumbai and growing fast.Since the company is growing rapidly,the management wants to bring the company in order.It plans to make things centralized &easy.As a part of this decision, company wants to design a customer complain register system so
that customer can register their complains easily from any part of Mumbai and keep track of their
complain .It will be easy for the company as well to keep track of the complaints and solve them accordingly.
Requirements:
1) Company needs the detail of the customer which include his name,gender,date of birth ,date of purchase,email id & other relevant personal details while registering for the complaint . The customer should tell about the nature of complain & the current status of the device. After registering the customer should get an email with relevant complain number.
2)Now the customer should be able to track his application by entering his name , email id and his complaint number. He should know what is the current status of his complaint.
3)Customer should also have the provision for providing the feedback. After receiving the service ,he should explain his satisfaction level about the service he serviced .
Link to solution.
Requirements:
1) Company needs the detail of the customer which include his name,gender,date of birth ,date of purchase,email id & other relevant personal details while registering for the complaint . The customer should tell about the nature of complain & the current status of the device. After registering the customer should get an email with relevant complain number.
2)Now the customer should be able to track his application by entering his name , email id and his complaint number. He should know what is the current status of his complaint.
3)Customer should also have the provision for providing the feedback. After receiving the service ,he should explain his satisfaction level about the service he serviced .
Link to solution.
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